Login/Register:
Please check your junk folder for the reset password link.
If you still do not see your password reset link, please text us at 587-585-8678 and we will be able to manually reset your password for you.
Yes, we require you to upload ID upon registration. This is to ensure the safety of our drivers and to verify your age and delivery address.
NOTE: You can hide your Drivers License # as we do not need it.
If your delivery address does not match your ID, we may require you to pay for your first order via E-transfer. This is to ensure the safety of our drivers.
NOTE: You can also send us a piece of mail to verify your new address. Ex: Utility bill, Amazon order label, Insurance documents etc.
You can place your order online by simply adding products to your cart and registering for an account. Your online account will be approved within minutes! If we have any questions regarding your sign up we will reach out to you via text.
ALTERNATIVELY, you can text us at 587-585-8678 to place your order.
Payment:
No, we do not charge tax separately. All prices you see on our platform are the total prices, and tax is already included in the displayed amount. We believe in transparent pricing, and our goal is to provide you with a straightforward and hassle-free shopping experience. When you see a price for our products or services, it already accounts for any applicable taxes, ensuring that you know the exact cost upfront.
We accept Cash on arrival or E-Transfer. Payment details can be found during the checkout process.
Our E-transfer accounts change frequently. Please do not hesitate if the Autodeposit account is different from your last order. As long as your email address is correct, we will receive your transfer!
No, we require the Interac E-Transfer payment to be sent before a driver is dispatched with your order.
Delivery:
CannaMobile now offers 2 hour time slots for delivery. You will be given the option to choose your timeslot upon checkout or you can also text us your preferred timeslot for delivery:
10am-12pm
12pm-2pm
2pm-4pm
4pm-6pm
6pm-8pm
8pm-10pm
NOTE: all cutoffs for every time slot will be 15 minutes before the timeslot starts.
Example: the cutoff for the 10AM-12PM timeslot is 9:45am.
LAST CALL FOR THE 8PM-10PM timeslot is 7:45PM
We normally do not offer pickup but this may be an option. Please text us at 587-585-8678 to discuss further.
CannaMobile does not charge a delivery fee. However, we have minimum order requirements depending on your location. Please take a look at our minimum orders map: Minimum orders map – Calgary
Yes, we allow clients to order to a friends house as long as they are a returning customer.
Note: First time customers may be asked for additional verification or have to pay via E-transfer.
once your order is dispatched, you will receive a text message with a link to track your delivery driver in real-time!
No, but we now offer free shipping for all orders placed in Edmonton and surrounding cities.
-Delivery times are 1 business day and we ship Monday-Friday via Canada Post.
-You can still place your order online or your can also text us to place your order at 587-585-8678
-For Example, if you place your order on Monday before 3PM MST, you will receive your package on Tuesday!
-Payment method is E-transfer only.
WE PROVIDE YOU WITH A TRACKING NUMBER AS SOON AS YOUR ORDER HAS SHIPPED!
Returns & Refunds:
Unfortunately, due to the nature of the products, we are unable to provide any refund or returns on any products. If you have any questions or concerns, please reach out to us via text at 587-585-8678. We will try our best to workout a solution
At CannaMobile, we do daily expiry date checks on all of our products. However, sometimes a product can be missed or a product can get damaged upon delivery.
If your order had spoiled products or are damaged, please contact us immediately via live chat, phone or email and we will exchange any products that are damaged or spoiled.
Calgary, Airdrie, Chestermere, Okotoks, Cochrane, Conrich, Priddis, Landon, Range Road & More
7 Days a week 9:00am - 10pm (Last call 7:45PM)
Email: [email protected]
Call/Text: 587-585-8678