FAQs

General Questions:

How can I place an order?

Browse and add to the cart your desired weed products. Quickly review your cart.

Once you press checkout, you must log in first or register. Then, confirm your order and payment information. You have successfully placed your order!

How much weed can I order?

Unlike other dispensaries, we do not have a cap limit on how many grams you can order! You can order more than once a day! Feel free to place multiple orders.

Do you have a loyalty program?

We have the best loyalty programs in the market! For every dollar spent, you will receive a point. Redeem them upon checkout. Checkout our loyalty page for more information.

I am having issues logging into my online account and cannot reset my password

Please check your junk folder for the reset password link.
If you still do not see your password reset link, please text us and we will be able to manually reset your password for you.

[email protected]

Payment:

Do you charge GST?

No, we do not charge tax separately. All prices you see on our platform are the total prices, and tax is already included in the displayed amount. We believe in transparent pricing, and our goal is to provide you with a straightforward and hassle-free shopping experience. When you see a price for our products or services, it already accounts for any applicable taxes, ensuring that you know the exact cost upfront.

What payment methods does CannaMobile accept?

We accept E-Transfer and Credit Card. Payment details can be found during the checkout process.

Why does your E-transfer Auto deposit account have a different name?

Our E-transfer accounts change frequently. Please do not hesitate if the Autodeposit account is different from your last order. As long as your email address is correct, we will receive your transfer!

Can I send my E-transfer once my delivery arrives?

No, we require the Interac E-Transfer payment to be sent before.

Contact with an expert

    ALL ORDERS SHIPPING TO BC OR ALBERTA WILL BE DELIVERED IN 1-2 BUSINESS DAYS

    IMPORTANT ANNOUNCEMENT:

    Please note: We're only offering mail order at this time. All deliveries will be sent via Canada Post. Sorry for the inconvenience, and thanks for your continued support!

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